1. Introduction
Welcome to Vardha Tech ("Company", "we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, interact with our communication interfaces, or engage our digital marketing services.
2. Information We Collect
We collect information you voluntarily provide, as well as data collected automatically through our service infrastructure.
From Business Clients: We collect business contact details (name, email, phone number), billing information, and technical data required to execute our services, including website analytics and authorized backend Content Management System (CMS) access.
From End-Consumers: When users interact with our partner locations, we may interact via communication APIs. We collect contact numbers, profile names, and the contents of the feedback provided to facilitate customer relationship management (CRM).
3. How We Use Your Information
We use the information we collect for the following legitimate business purposes:
- To operate our marketing optimization workflows and generate content for our clients.
- To manage automated CRM communications on behalf of our local business partners (e.g., sending feedback prompts and promotional messages).
- To provide client reporting and performance tracking dashboards.
- To process payments, manage accounts, and communicate regarding service updates.
4. How We Share Your Information
We do not sell your personal data. We only use information to improve accurate performance and help you grow and understand your business with more clarity, and share with our trusted vendors including:
When required by law, court order, or to protect the rights and safety of Vardha Tech and its users.
- Communication APIs and automated messaging platforms.
- Secure processors and automation platforms used to generate content and analyze data.
- Hosting, analytics, and payment processing providers.
5. Data Security and Retention
We implement reasonable administrative and technical measures designed to protect the information we process. We retain personal information only for as long as necessary to fulfill the services outlined in this policy, comply with legal obligations, or resolve disputes.
6. Your Rights and Choices
Depending on applicable laws (including the Indian DPDP Act), users have the right to access, update, or request the deletion of their personal information. End-consumers receiving automated messages can opt out of communications at any time.
7. Contact Us
For any privacy-related inquiries, please contact us at: info@vardhatech.com